ServiceTitan is built for 50+ truck enterprises. Plyrium is built for 1-10 truck shops who want enterprise features without enterprise cost - and without the 12-month contract.
No sales call required. Public pricing. Month-to-month available.
Sources: Fieldcamp, Projul, plus contractor self-reports on r/HVAC. ST's own pricing isn't public.
Solo $49 · Voice $149 · Visibility $249 · Bundle $699 · Front Office $1,199. All-in.
We read the most-upvoted r/HVAC thread on ServiceTitan and rebuilt our product specifically against the failures it documents. Each item below is a real customer quote with our defense.
“Erases a form I'm working on at least once a day, just restarts itself whenever it wants.”
Plyrium: Plyrium auto-saves every form to your browser as you type. Quote builder, invoice builder, customer create, contract create, receptionist editor - close the tab, lose wifi, get interrupted by a customer call, your draft is right where you left it when you come back.
“Buffering time as you add information, inability to close/dispatch in bad service areas. Workaround: just put your phone in airplane mode.”
Plyrium: Plyrium's tech app keeps working when the network drops. Status updates, time logs, parts logs - everything queues locally on the device and syncs the moment signal returns. Your tech doesn't have to think about it. ServiceTitan's community workaround literally tells you to put your phone in airplane mode. We built the actual feature.
“They forced an update that loads far too much information at once for the office side. You can't run it on anything mobile. They said no plans for a mobile version of office.”
Plyrium: Plyrium is mobile-first from day 1. Same app on every device. Schedule a customer from your phone in a deer stand. Reply to a lead from a coffee shop. There is no separate 'office' app to wait for.
“Giving access to 'Settings' gives users access to update Company information, job types, forms, etc. It's awful.”
Plyrium: Permissions in Plyrium are per-feature toggles, not page-level buckets. Granting your dispatcher access to dispatch settings doesn't grant them access to edit your company name. Each member's permissions are stored as individual flags.
“You are only allowed to reactivate a managed technician 3 times before you cannot make any changes to them ever again.”
Plyrium: No arbitrary limits anywhere in Plyrium. Every cap on your account is in your billing settings - seats per tier, locations per tier, leads per month. Predictable, visible, removable by upgrading. No mystery walls.
“I'm convinced that engineers of this product also modify their programming in production. We see things disappear and reappear all the time.”
Plyrium: Every customer-facing change at Plyrium goes through our public changelog blog. Weekly digest of what shipped. No silent rollouts. When something changes, it's documented before or right after. Read at /blog/changelog.
“Vendor software support is a complete joke. Their software developers are rolling users into their enterprise hub utility while it's still under testing/BETA.”
Plyrium: Plyrium is built and operated by a solo founder. Every support email goes directly to the founder. No tier 1/2/3 escalation queue. 24-hour reply window. It doesn't scale forever, but as long as it does, you have a direct line.
See the full breakdown: Plyrium pricing · All features · Try the demo
An honest feature comparison. Stuff ST does better - we say so. Stuff we do better - we say that too.
| Capability | ServiceTitan | Plyrium |
|---|---|---|
| Public pricing on the website | ||
| Self-serve checkout (no demo required) | ||
| Month-to-month, cancel any time | 12-mo min | |
| Per-technician pricing | Yes ($245-500/tech) | No (flat tier) |
| Setup / implementation fee | $5k-50k | $0 |
| AI voice receptionist (24/7) | Add-on | |
| Dispatch + scheduling | ||
| Quotes + invoices | ||
| Recurring service contracts (autopay) | ||
| Save card on file + charge later | ||
| Customer self-service billing portal | ||
| Tech mobile day-view | ||
| Works offline (basements, crawlspaces) | Yes (queues + syncs) | |
| Mobile-first office side | ||
| Form auto-save (never lose work) | ||
| Granular per-feature permissions | Page-level only | Per-feature toggle |
| Public changelog / no silent updates | ||
| Direct founder support (24-hr reply) | ||
| Google Business Profile autopilot | Limited | Posts, reviews, Q&A |
| Multi-location support | Bundle 3, FO unlimited | |
| Franchise / multi-region reporting | Excellent | Basic |
| 50+ truck enterprise deployment | Their wheelhouse | Not built for |
| Pricebook / flat-rate menu | ||
| Inventory + parts tracking |
ServiceTitan is the right tool if any of these describe your shop:
Plyrium is built narrower and simpler, on purpose. We'd rather lose your business to a better-fit competitor than sell you something you'll regret.
Three ways: call our live demo line, log in as a sample contractor, or open the tech-side demo on your phone. No signup needed.
Built in Coolidge, Arizona. Serving home-service contractors across the U.S. and Canada.